Seminar paper from the year 2011 in the subject Business economics - Business Management, Corporate Governance, grade: A, University of Canberra, language: English, abstract: The term sales management means achieving the sales objectives of an organization in an effective way through efficient planning and training. Thus directing and managing resources of the organization. Under sales management, we have got four major phase and they include; conception, planning, execution and control. More so, sales management deals with of attracting customers to exchange what they have (money) with goods and services provided by the company. Sale management may concern its self with enlarging chances of instilling many processes in various places and widening the new sales channels.
Problems faced by sales managers
All of us are aware that that the customer is at the heart of any business and any sales promotion initiative should aim at targeting the market prevailing conditions and get a chance to appeal to the customers otherwise in real essence the a manager is faced with a challenge of loosing its customers due to stiff competition from the competitors. This is just an example of how poor sales promotion strategies can cause a blunder of even loosing the customers who are the main stakeholders to the business.
One of the common problems faced by sales manager is congratulating the sales force of a job which has been done well and move to other areas of improvement.