The Relationship Edge

Get a practical, actionable, three-step process to build and
leverage important relationships

Most people know instinctively how to build positive,
long-lasting relationships with spouses, friends, and even
co-workers-but few of us know how to consciously and
systematically build and maintain positive business relationships.
For years, The Relationship Edge has successfully shown
people how to build personal relationships and repair damaged ones
with a proven three-step process.

This completely updated third edition offers a fresh perspective
on that process and includes more contemporary case studies, as
well as how to build and nurture relationships online.

* Develop the right mindset-understand that personal
relationships are vital to business success, both offline and
online

* Ask the right questions-discover the common ground you
share with others

* Do the right thing-be truthful and straightforward or
you'll undermine the goodwill you've worked so hard to build

* Jerry Acuff, the author, has a proven record of success with
previous editions of The Relationship Edge

With real case studies and step-by-step guidance, The
Relationship Edge, Third Edition offers the tools and advice
you need to develop strong, rewarding relationships with customers,
co-workers, and managers. Jerry Acuff's latest version is packed
full of practical, concrete information on the mechanics of
interpersonal relationships in the business world, all designed to
have you doing business better and more productively than ever.