Gerald Nadler is president of the Center for Breakthrough
Thinking Inc., an international firm of consulting affiliates
promoting Smart Questions and other planning and solution-finding
approaches. He is also IBM Chair Emeritus in Engineering Management
at the University of Southern California. Nadler has written over
two hundred published articles and fourteen books, including the
second edition of Breakthrough Thinking: The Seven Principles of
Creative Problem Solving (with Shozo Hibino, Prima Publishing,
1994), a first-edition selection of the Fortune Book Club,
Book-of-the-Month Club, Newbridge Book Club, FastTrack Best
Business Books on Tape, and one of Computerworld's Best Books of
1990.
William J. Chandon is a vice president of the Center for
Breakthrough Thinking and teaches management at St. Mary's
College. He has over fifteen years' experience in the fields
of organizational development and business transformation and has
consulted with many and varied government, non-profit, and
commercial businesses from many industries.